Technology is important to the present and future of the airline industry. Many technologies are used in the airline industry, from the improvement in cloud technology to predictive maintenance. Some of these technologies include:
1. Drone Technology
Demand for air mobility in urban centers continues to grow. And with the use of drones in the airline, occurrences of unmanned aircraft systems (UAS) are on the rise.
Developing risk management plans to secure strategic sites is also important in the airline industry. This may involve the use of video surveillance, intrusion detection services, and access control.
Thanks to the capability of providing helpful details in the right place and at the right time, surveillance drones and drone detection services are determining factors in the permanent security of pilots.
The airline sector has started realizing the potential of blockchain technology in different aspects, considering the popularity of this tech in the financial industry. Recently, experts have talked about how blockchain improves workflows and business processes.
By using blockchain tech, airlines may get away with the importance of depending on physical ID proofs by saving passengers’ data maintained in decentralized online data that relevant individuals could access.
It may as well help to turn flying miles into valuable assets, which may then be used to offer added benefits to clients. This is achieved by tokenizing points and providing them an opportunity to accrue those points through partners.
3. Wearable Technology
Wearable tech trials have been undertaken already by a few airlines, both for engineers and cabin crew. Engineers’ uniforms may include LEDs to offer additional lighting in emergency situations and display helpful details, such as flight numbers.
Engineers may also benefit from LED technology in jacket hoods in order to leave their hands free for maintenance/inspection and illuminate work areas. In-built microphones and cameras enable remote-based workers to troubleshoot technical problems, whereas air quality sensors enable wearers to monitor the work environment.
Biometric tech, like retinal scanning, fingerprint authentication, and facial recognition, has become the default way of verification.
With the integration of some biometric systems for migration formalities, onboarding, airport check-ins, and border control will soon be paperless.
This can further extend to the claim process of baggage, enabling passengers to track their belongings in real time.
5. Augmented Reality (AR) and AI
VR (virtual reality) is normally related to glasses, which take users to the virtual world where their actual real movements get translated into the virtual world. Because of this technology, augmented reality has been able to penetrate the airport and airline space.
In extreme scenarios, passengers are expected to download an app of the departure airport and airline, connecting arrival at the airport and hotel. Thanks to AI technology, chatbots act as a gateway for passengers at the airport, helping them go through the process of using the app.
The developing technological trends are helping the airline industry to dominate the existing market. Basically, these are set to reshape the airline industry structures and their core business by addressing the complexities of passengers and pilots and changing them into a great experience.
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